Featured Publication: Talk in Action: Interactions, Identities and Institutions
Talk in Action: Interactions, Identities and Institutions
John Heritage and Steven Clayman

Talk in Action examines the language, identity, and interaction of social institutions, introducing students to the research methodology of Conversation Analysis.

  • Features a unique focus on real-world applications of CA by examining four institutional domains: calls to emergency numbers, doctor-patient interaction, courtroom trials, and mass communication,
  • Provides a theoretical and methodological overview of the roots of CA, reviewing the main developments and findings of research on talk and social institutions conducted over the past 25 years
  • Showcases the significance of this subject to everyday events, making it ideal for students coming to the field for the first time
  • Written by two leading figures in the field of Conversation Analysis

ISBN-10: 140518549X | ISBN-13: 978-1405185493